Public Computer Reservations

amazing Computer Appointments picture

As part of the Library’s efforts to slowly and safely reintroduce important services during the COVID-19 pandemic, we are offering public computer use by appointment. This reservation system provides access to key technical resources while adhering to social distancing guidelines that protect Library guests and our staff.

Reserve a computer one of three ways:

How It Works

Appointments are for ONE patron at ONE computer. Read more for further details.

Please be aware that we occasionally will make changes to this process, including the expansion of locations and hours, as public health trends evolve. For the latest updates on all Library services, visit kclibrary.org/coronavirus.

Service Guidelines

Availability is limited to specific times at each Library location. You must sign up in advance to reserve your spot. Patrons are limited to one appointment per day to accommodate as many people as we safely can in our locations. Sessions are for ONE patron at ONE computer.

We require all patrons over the age of two to wear a mask, covering both mouth and nose, while in the library. We also require individuals to adhere to social distancing, remaining at least 6 feet apart. If you need to interact with staff, please stand in front of the plexiglass dividers.

Arrive at the Library no more than 15 minutes before or 15 minutes later than your scheduled start time. If you are more than 15 minutes late, we will be unable to accommodate you and you'll need to make a new reservation.

How It Works

When you arrive, tell Library staff that you have a scheduled computer appointment. You will be directed to a check-in station with other patrons holding reservations for the same one-hour period.

Remember that your session is for ONE person – yourself. If you need other people to join you during your appointment, each guest must have their own appointment.

Please observe floor markings and practice social distancing by remaining 6 feet away from others. Staff will ask for your Library card number, and will help you sign into a computer. You'll have until the end of your appointed block of time to use the computer. To allow time for cleaning after each use, scheduled sessions cannot be extended. Staff will let you know when your time is ending.

After you are finished using a computer, please collect your belongings and exit the Library through the main entrance.

Frequently Asked Questions:

  • Can I reserve an appointment if I don’t have internet access?

    You may call 816.701.3400 or visit any of the participating locations to reserve a time.

  • How do I make an appointment in person?

    Go to any participating Library location. Please understand that there is no guarantee you will be able to use the service on the same day. If you haven’t already made a reservation, tell a staff member upon arriving that you’d like to make an appointment and someone will assist you.

  • Do I need a Library card to use the computers?

    Yes, you will need a library account to log into the computer. If you do not have one, you can sign up for one online at kclibrary.org/ecard

  • Why are hours limited?

    To follow social distancing guidelines and ensure the health and safety of Library patrons and staff, we are limiting the hours in each building depending on its size and staff availability.

  • Do I get a notification when my reservation has gone through?

    If reserving online, you will get an email confirmation of your appointment.

  • When do I need to show up for my scheduled appointment?

    Arrive at the Library no more than 15 minutes before or 15 minutes later than your scheduled start time. If you are more than 15 minutes late, we will be unable to accommodate you and you'll need to make a new reservation.

  • Do I need to wear a mask to enter the Library?

    We require all patrons older than age 2 to wear masks, covering both mouth and nose, while in the Library and in the Community Connection Rooms. We also require individuals to adhere to social distancing, remaining at least 6 feet apart. If you need to interact with staff, please stand in front of the plexiglass dividers.

  • What steps are being taken to ensure computers are clean and safe?

    Between uses, staff will sanitize all service areas, including keyboards, mice, and desk surfaces.

  • Where do I go when I arrive?

    Staff will be at the door to direct you to the check-in station, where you will provide your Library card and be assigned a computer.

  • Can I bring my kids or can other people come with me?

    We are requesting that small children of walking age not accompany you for this service.

    Appointments are for ONE patron at ONE computer. If you need someone to join you during your session to assist you with typing, translations, or other needs, a separate reservation must be made for that person for the same time period. This ensures we provide proper and safe distancing for all Library guests. For specific questions or assistance,
    contact the Library.

  • Can I print materials during my session?

    Free printing is available, as well as free photocopying, faxing, and scanning. If printing from your own device, use our Remote Printing service.

  • Can I browse the shelves and check out materials while I’m in the Library?

    We’re sorry, but we are currently allowing patrons inside for specific services only. See our Coronavirus Updates page for more information. We will regularly reassess plans as public health guidelines and recommendations change.

  • What if I just need to use the online catalog to place a hold on a book, CD, or DVD?

    As always, you can browse our collection of books and other materials online at kclibrary.org/catalog.

  • What if I need to cancel my reservation?

    Call 816.701.3400 and one of our librarians will cancel your reservation for you.