Digital Corps Member

The ability to use technology directly impacts full participation in society. According to the National Digital Inclusion Alliance, Kansas City, Missouri, was one of the “Worst Connected Cities” in 2019 with over 30% of its population lacking cable, DSL, or fiber internet, evidence of the community's profound digital divide. This lack of access has a negative impact on an individual's ability to fully benefit from educational resources and economic opportunities. The Library's Tech Access and Community Learning Specialist departments work with communities to provide digital skills training and troubleshooting for anyone from beginner to advanced levels. 

 

Digital Corps members will work as digital guides helping individuals navigate the digital landscape, obtain digital literacy skills, and find needed government benefits and community services. The Library's Digital Corps will provide instruction as well as resource navigation support and guidance. 

 

This is a one-year AmeriCorps position. 

  • Digital Corps members must complete 675 hours in one year.  
  • Digital Corps members will be scheduled 15 hours per week.  
  • Digital Corps members will receive a $412.96 stipend every two weeks for their service.  
  • At the end of the year, members will receive a Segal AmeriCorps Education Award of $2,817.14. 

The anticipated start date for Digital Corps members is September 9, 2024. This is a one-year commitment.  

AmeriCorps Disclaimer 

Digital Corps members are not employees of the Kansas City Public Library. They are AmeriCorps members completing a service term.  

All Digital Corps members must successfully pass a National Service Background Check including a fingerprint check.  

Digital Corps members must have one of the following citizenship statuses: U.S. citizen, U.S. national, or lawful permanent resident (aka green card holder).  

Duties and Responsibilities

What You’d Do: 

There are three types of Digital Corps positions: Tech Coach, Instructor, and Job Helper.  

Digital Corps members serving as Tech Coaches (schedules below) will: 

  • Conduct drop-in sessions at Library branches to provide patrons with needed technology, employment, and benefits-related support and guidance 
  • Conduct one-on-one appointments with Library patrons 
  • Use online resources to assess the digital learning needs of each participant and connect with the appropriate modules 

The Digital Corps member serving as the Instructor will: 

  • Teach and/or assist with technology-focused classes in the community 
  • Develop and/or become proficient in class materials 
  • Note: The schedule will be determined with supervisor and the Digital Corps member.  

 

Digital Corps – Tech Coach Schedules 

Addresses for each location can be found at kclibrary.org/locations.  

Central Library 

  • Tuesday – Thursday: 11 am – 4 pm 

Bluford Branch 

  • Monday – Thursday: 10 am – 1:30 pm 
  • Monday – Thursday: 1:30 pm – 5 pm 
  • Tuesday – Friday: 10 am – 1:30 pm 
  • Tuesday – Friday: 1:30 pm – 5 pm 

North-East Branch 

  • Monday – Thursday: 12 pm – 3:30 pm 
  • Monday – Thursday: 3 pm – 6:30 pm 

Plaza Branch 

  • Monday – Thursday: 11 am – 2:30 pm 
  • Monday – Thursday: 2 pm – 5:30 pm 

Waldo Branch 

  • Monday – Thursday: 11 am – 2:30 pm 

Southeast Branch 

  • Monday – Thursday: 1 pm – 4:30 pm 

Requirements

You Need: 

  • Familiar with one or more of the following operating systems: Microsoft, Android, iOS 
  • Proficient at navigating a variety of devices such as tablets, smartphones, and laptops or Chromebooks 
  • Experience in the following skills: active listening, creative problem solving, customer service 
  • Ability to lift at least 25 lbs 

Details

AmeriCorps
Part-Time
Hours Per Week
15
$412.96 every two weeks
Apply Here