Pop In / Pick Up Contact-Free Holds Service

Pop In Pick Up Contact-Free Holds Service

As the Library begins slowly and safely reintroducing limited services during the COVID-19 crisis, we are working to find ways to get you the materials you want to read, watch, or listen to. Our new Pop In / Pick Up holds service offers a quick, easy, and contact-free way for the Library to fill your holds requests for physical books, DVDs, and CDs.

How does Pop In / Pick Up work? When you receive notice that your holds are ready, go to the designated pickup site and text or call the number posted on the signs. Once Library staff have checked out your materials, you can pop inside, pick up your holds, and pop out!

Pickup sites and operating hours initially will be limited in adhering to Kansas City’s reopening plans. Please keep in mind that we may alter the scope and availability of this service as we follow local, state, and national health guidelines. Our priority, as always, is ensuring the safety of Library staff and the public.

Thank you for your patience during this time – your Library is excited to be able to serve you!

Upcoming Changes:

Beginning Monday, July 6

Expanded hours added at North-East, Ruiz, Sugar Creek, and Trails West Branch.

Beginning Thursday, July 9

Limited public computer services made available at Trails West Branch.

Current Pick Up Sites

Pop In / Pick Up Service Hours:

Service days and operating hours will be regularly updated as conditions and needs change.

(as of July 6, 2020)

All locations will be closed on Saturday, July 4th in observance of Independence Day.

Bluford Branch

Monday - Friday
10 a.m. - 7 p.m.

Saturday
10 a.m. - 5 p.m.

Limited Public Computer Services

Fax, scan, and copy services are available without a reservation and are free.

3050 Prospect Ave
Kansas City, MO 64128

Central Library

Monday - Saturday
10 a.m. - 5 p.m.

Tuesday & Wednesday
10 a.m. - 9 p.m.

Limited Public Computer Services

Fax, scan, and copy services are available without a reservation and are free.

14 W 10th St
Kansas City, MO 64105

Plaza Branch

Monday - Saturday
10 a.m. - 6 p.m.

Tuesday & Wednesday
10 a.m. - 9 p.m.

4801 Main St
Kansas City, MO 64112

Ruiz Branch

Tuesday & Friday
10 a.m. - 2 p.m.

2017 West Pennway St
Kansas City, MO 64108

Southeast Branch

Monday - Friday
10 a.m. - 7 p.m.

Saturday
10 a.m. - 5 p.m.

Limited Public Computer Services

Fax, scan, and copy services are available without a reservation and are free.

6242 Swope Parkway
Kansas City, MO 64130

Trails West Branch

Monday - Friday
10 a.m. - 2 p.m.

Saturday
10 a.m. - 5 p.m.

11401 E 23rd St
Independence, MO 64052

Waldo Branch

Monday - Friday
10 a.m. - 7 p.m.

Saturday
10 a.m. - 5 p.m.

201 E 75th St
Kansas City, MO 64114

Westport Branch

Monday & Friday
10 a.m. - 5 p.m.

118 Westport Rd
Kansas City, MO 64111


How it Works:

  1. Browse our catalog and find an item you want to borrow.
  2. Select a pickup location from the list of available sites.
  3. When your materials are available, the Library will email you a notice that your holds are ready at the location you selected.
  4. Come to your selected pickup site during designated operating hours. When you arrive, text or call the number posted on signs near parking areas to let staff know you are outside and ready to get your holds.
  5. Library staff will automatically check out your materials to your account when you notify us you have arrived.
  6. Our staff will place your holds on a pick-up table inside. Your checked-out materials will be bundled with an attached sign with your last name, the last four digits of your Library card number, and the pick-up date.
  7. Patrons can enter the Library to get their holds one at a time. The Pop In / Pick Up station will be in the lobby area.
  8. Pop in, pick up your holds, and pop out!

Questions about your holds? Contact us at 816.701.3400, and we’ll be glad to assist.

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Pop In / Pick Up Frequently Asked Questions

View full FAQ page