Join the Tech Coach Team

Create your own schedule, support patrons on their path towards digital knowledge, and have a direct impact on the Kansas City community.

Already a volunteer? Login to the Volunteer Portal.

Our Mission

The Kansas City Public Library's Tech Access division is dedicated to supporting our community in learning and applying digital literacy skills and promoting equitable access to technology.

Why is this work important?

As our world becomes increasingly digital, many individuals and communities do not have affordable access, skills, and support to participate in cultural and civic discussions, find employment, and access essential services. This disproportionately effects disadvantaged peoples in our community.

Your Impact

By sharing your digital skills to our community members, you are making an immediate impact on their lives. Your service will enable someone to connect to an entire community, to apply for a job or assistance, and to access online education.

Tech Coach Requirements:

  • Ability to serve approximately four hours per month 
  • Assess patron requests and answer questions about technology when possible 
  • Provide clear explanations of how to use and navigate technology - this can range from questions about trouble-shooting personal devices to filling out online forms or understanding digital library resources 
  • Direct learners in how to use technology to achieve their goals

Volunteer Opportunities:

  • Individual appointments
  • Drop-in sessions
  • Classes and training series